Data Protection Policy

This website ("the Site") is operated by femote ("we" or "us"). For further details please see our legal notice.

This Privacy Policy describes how we collect, use, and disclose your Personal Information when you visit or make a purchase from the Site.

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at hello@femote.eu.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

• Device information

• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

• Disclosure for a business purpose: shared with our processor Squarespace, and Typstream.

• Personal Information collected: IP address, time zone, date and time of access, cookie information, transmitted amount of data, notification as to whether the request was successful, information on the browser and operating system used, name of your internet provider, what sites or products you view, search terms, and how you interact with the Site. This data is processed and temporally stored technically facilitate the use of the website (connection setup). In addition, the data is evaluated in anonymous and aggregated form (i.e. drawing conclusions about individual users won't be possible), statistically in the interest of system security, the technical administration of the network infrastructure and to optimize our website. These are all our legitimate interests, so we base the processing on Art. 6 para. 1 f) of the General Data Protection Regulation (GDPR).

• Order information and customer support

• Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

• Source of collection: collected from you.

• Disclosure for a business purpose: shared with our processor Squarespace and Typestream.

• Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers or paypal address), email address, and phone number.

• User account

• You have the possibility to register a user account on our website. We have marked the data that are mandatory for registration within the form as obligatory fields. This information is required for setting up a user account and is processed on the basis of Art. 6 para. 1 b) GDPR. Any other information you provide to us that goes beyond the mandatory information will be processed by us on the basis of our legitimate interest in using your voluntarily provided information for the user account (Art. 6 para. 1 f) GDPR)

Legal Basis for the Processing of Personal Data

We use our website as an informational platform to answer your enquiries. To make contact requests more personal, you have the option of providing information about you, comments and questions via a contact form. The respective legal basis for such processing is our legitimate interest (Art. 6 para. 1 f) GDPR).

We may process your personal data for the purpose of preparing offers and fulfilling contractual obligations (based on Art. 6 para. 1 b) GDPR).

To the extent we process your personal data for accounting, cost accounting and complying with legal obligations (e.g. commercial and tax law), we base this processing on Art. 6 para. 1 c) GDPR.

On the legal basis of Art. 6 para. 1 f) GDPR we collect information through, among other things, participation in conferences and events, personal recommendations and employee registration by employers for the use of our services and by selected external business partners.

Based on your consent (Art. 6 para. 1 a) GDPR) we will use your data to send you information about products, services, events and other information worth knowing about our company. You can revoke your consent at any time with effect for the future under the contact information provided within the legal notice.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Squarespace to power our online store. You can read more about how Squarespace uses your Personal Information here: https://www.squarespace.com/privacy.

• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. Please see them below.

General information on Google's processing: The information recorded by Google is transmitted to Google based in the United States. Google has self-certified its adherence to the EU-US Privacy Shield. You can change your settings by going to the Google Marketing Platform's deactivation page () or the deactivation page of the NAI (Network Advertising Initiative). Alternatively, you can deactivate Google Cookies on the Digital Advertising Alliance website using the following link (). You can also block the storing of Cookies by changing the settings in your browser.

• We use Google Analytics to help us understand how our customers use the Site. Google Analytics enables the generation of statistics to help us understand website traffic and its sources. We use Google Analytics solely for statistical purposes, such as to track how many users have clicked on a particular item or information. The retention period of the cookie is 2 years. The legal basis is legitimate interests (Art. 6 para. 1 f) GDPR). Google Analytics is based on cookies and records information about your use of our website including your IP address. To prevent users being identified by their IP addresses, we use a special code to ensure that your IP address is recorded solely in truncated and therefore anonymized form. It is no longer possible to identify individual users with this truncated IP address. Further information on data protection when using Google Analytics can be found under the following link. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

•  We use Squarespace Analytics to help us show ads on other websites with our advertising partners to buyers who made purchases with other Squarespace merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Squarespace Audiences, through which other Squarespace merchants may make offers you may be interested in.

• We use Google Analytics Audiences, a service provided by Google. Google Analytics Audience uses cookies that are stored on your computer and other mobile devices (e.g. smartphones, tablets, etc.) to help analyze how users use these devices (legal basis is consent (Art. 6 (1) a) GDPR)). The retention period for the cookie is 2 years. Google gains access to the cookies created by Google AdWords and Google Analytics. In the course of use, data, such as the IP address and user activities, is transmitted to a server of Google. You can prevent Google from collecting the data as described under the general information on Google's processing section above.

• On our website we use the Google Tag Manager of Google, which is used to trigger tags that we manage through an interface. The Tag Manager tool itself (which implements the tags) works without the use of cookies and does not collect personal data. However, the tool triggers other tags that may collect personal data. Google Tag Manager does not access such data. If a deactivation has been made at domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager.

• We use Google AdWords and Google AdWords Conversion of Google to measure the efficiency of individual ads, offers and functions. A cookie is placed as soon as you click on a Google ad. This cookie is not intended for personal identification but to enable us to ascertain whether you return to the website with the specific offer within the cookie's validity of 30 days. The information obtained by the conversion cookie is for compiling conversion statistics for AdWords customers who opted for conversion tracking. We gain information on the total number of users who clicked on an ad and were forwarded to a website with a conversion tracking tag.

• DoubleClick is a service provided by Google. DoubleClick uses cookies to display advertisements that may be relevant to you. A pseudonymous identification number is assigned to your browser in order to check which ads were displayed to you and which ads were viewed. The use of DoubleClick cookies enables Google and its partner websites to display ads based on previous visits to our or other websites. The legal basis is consent (Art. 6 (1) a) GDPR). The information generated by the cookies is transferred to a Google server in the USA. Google only transfers the data to third parties on the basis of legal provisions or within the scope of order processing. Data processed with DoubleClick is stored for up to 2 years and cookies are deleted after 11 months.

• Google Dynamic Remarketing is a service provided by Google. Our website uses a pixel which establishes a connection to Google servers. Information transmitted to Google for example includes that you have visited our website. Google associates this information with an ID that is stored on your device in the form of a cookie or is provided by your device. If you visit other websites also using Google Dynamic Remarketing, this information will be linked to your pseudonymous ID. The legal basis is consent (Art. 6 (1) a) GDPR). However, it is not clear to us which other websites you visit. We can also provide our websites with so-called "remarketing tags". This means that we include keywords in our website that contain statements about the content of the page displayed (such as product or service categories). The keywords we use do not contain any personally identifiable information. Google receives and stores these keywords for the above-mentioned recognition features. If you visit a page that we have identified with a specific product category, Google will store the respective keyword and associate it with your recognition characteristics. The processed data is stored for a period of two years.

• We do social media advertising campaigns on platforms such as Meta (formerly Facebook) and LinkedIn. These campaigns are designed to display personalized advertisements to users who have shown an interest in our products or visited our website. In order to deliver these targeted advertisements, we may collect certain data from users, including IP addresses, device information, browsing behavior, and interactions with our website. Please note that these social media platforms may also collect additional data directly from users when they interact with our advertisements or visit our social media pages. The collection and processing of such data are subject to the respective platforms' privacy policies. We do not have control over the data collected by these platforms, and we encourage you to review their privacy policies for more information on their data practices.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Lotteries and Surveys

In order to participate in competitions, it is necessary to provide personal data. We use this data for the duration and for the implementation of the respective competition (incl. drawing of the winners, notification of the winners and possibly the losers, possibly publication of the names of the winners, sending the prize etc.). If the prizes are provided by someone other than WOW, we will send the winners' personal data to this prize sponsor or its service provider. Otherwise, all personal data of the participant will not be passed on to third parties without consent, nor will they be made available for use. The legal basis for the processing is Art. 6 (1) lit. b GDPR.

If you participate in one of our surveys, we use your data for market and opinion research. We evaluate the data anonymously for internal purposes. If surveys are exceptionally not evaluated anonymously, the data will only be collected with your consent. In the case of anonymous surveys, the GDPR is not applicable and in the case of exceptional personal evaluations, the legal basis is the aforementioned consent pursuant to Art. 6 para. 1 a) GDPR.

Newsletter

When subscribing to our newsletter on our website we will process your data (e.g. name, e-mail address, IP address and date and time of your subscription). For the registration for our newsletter we use a double opt-in procedure: After your subscription you will receive an e-mail asking you to confirm your registration. This confirmation is required so that no unauthorized third party can register with your e-mail address. The collection of personal data serves to send the newsletter. The legal basis is consent (Art. 6 (1) a) GDPR).

The data will be saved as long as the subscription to the newsletter is active. You can revoke your con-sent for example via the "unsubscribe" link in every newsletter or by sending an e-mail to hello@femote.eu

In our newsletters, we use common technologies which allow us to measure the interactions with the newsletters (e.g. opening of the e-mail, clicked links). We use this data in pseudonymous form for general statistical evaluations as well as for the optimization and further development of our content and customer communication. This is done with the help of small graphics embedded in the newsletter (so-called pixels). The data is collected exclusively under a pseudonym and is not linked to your other personal data. The legal basis for this is your consent (Art. 6 para. 1 a) GDPR). If you do not want us to analyze the effectiveness of our newsletter, you can deactivate graphics in your e-mail program by default or unsubscribe from the newsletter. The data relating to the interaction with our newsletters is stored pseudonymously for 30 days and then completely anonymized.

Youtube Videos

We use the provider You Tube to be able to present videos to you. YouTube is operated by YouTube LLC with its headquarters at 901 Cherry Avenue, San Bruno, CA 94066, USA. YouTube is represented by Google. The legal basis for the use of YouTube plug-ins is Article 6 para. 1 f) GDPR. 

We use embedded YouTube videos in advanced privacy mode. According to YouTube, this means the following: YouTube does not store cookies for a user who displays a website with an embedded YouTube video player but does not click on the video to start playback. When you click on the YouTube video player, YouTube may store cookies on the user's computer, but we do not store personal cookie information for embedded video playback.

For further information on the processing please see the general information on Google's processing section.

Social Media Websites

We use the following social media operators:

• Facebook

• LinkedIn

• Xing

• Twitter

• Instagram

• Pinterest

• Tik Tok

• Youtube

The operators of the social media platforms (e.g. Facebook) are involved in the operation of the websites just listed. They are also responsible (controllers) within the meaning of data protection law. We can hardly influence the data processing carried out by the platform operators and are dependent on the information the respective providers give us. To the extent we can exert influence and have a part in determining data processing, we aim to ensure that the operator of the social media platform treats the data in a manner appropriate to data protection.

Data processed by the operators of social media platforms

The data you disclose using our social media pages, such as comments, videos, pictures, likes, public news, etc. are published by the social media platform. We only reserve the right to comment on or delete content if this is necessary. In some cases, we share your content on our site and communicate with you through the social media platform. We use the social media platforms for advertising purposes. The statistics made available to us by the provider of the social media platform can only be influenced to a limited extent and cannot be switched off. The legal basis is our legitimate interest in carrying out the aforementioned processes (Art. 6 para. 1 f) GDPR).

If you wish to object to a specific data processing on which we have an influence, please contact the address given in legal notice.

Data processed by the operators of social media platforms

Social media platform operators use web tracking methods. Web tracking can be performed regardless of whether you are logged in or registered with the social media platform. As already mentioned, we can hardly influence the web tracking methods of the social media platform and for example cannot switch it off. It cannot be excluded that the provider of the social media platform may use data, for example to evaluate habits, personal relationships, preferences, etc. In this area we have no influence on the processing of data by the platform operator.

Further information on data processing by the provider of the social media platform and further possibilities for objection can be found in the data protection declaration of the providers:

Twitter: https://twitter.com/de/privacy

Facebook: https://www.facebook.com/privacy/explanation

YouTube: https://policies.google.com/privacy?hl=de

LinkedIn: https://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv

Instagram: https://help.instagram.com/155833707900388

Pinterest: https://policy.pinterest.com/de/privacy-policy

Snapchat: https://www.snap.com/de-DE/privacy/privacy-policy

XING: https://privacy.xing.com/de/datenschutzerklaerung

Data processed by us

The data you disclose using our social media pages, such as comments, videos, pictures, likes, public news, etc. are published by the social media platform. We only reserve the right to comment on or delete content if this is necessary. In some cases, we share your content on our site and communicate with you through the social media platform. We use the social media platforms for advertising purposes. The statistics made available to us by the provider of the social media platform can only be influenced to a limited extent and cannot be switched off. The legal basis is our legitimate interest in carrying out the aforementioned processes (Art. 6 para. 1 f) GDPR).

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Disclosure of Data to Third Parties

We work with service providers who assist us in providing our services on this website. These service providers are named in the relevant areas within this Data Protection policy and process data solely on behalf of and under the control of us and only for the purposes described in this Data Protection Policy.

Retention

Personal data is stored for as long as is necessary for the above-mentioned purposes. The data will be deleted at the latest after termination of the contractual relationship and after expiry of the statutory retention periods of civil, commercial and tax law.

Data that is collected while surfing on our website (see section 1) and that can legally be considered personal data (e.g. the complete IP address) is stored for a period of 14 days, unless an unusual incident requires a longer storage period (e.g. after a hacker attack).

If we process data on the basis of legitimate interests (Art. 6 para. 1 f) GDPR), these will be stored until you object to the processing or until your legitimate interests prevail.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Squarespace uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

• Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.

• Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

 Your rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through hello@femote.eu.

Squarespace, Inc. follows privacy rules to protect personal data when it's transferred from the EU to the US. They comply with the Data Privacy Framework, which ensures that your data is handled responsibly and you have control over how it’s used. Squarespace is certified under these rules, which align with EU laws. You can see their certification here. For more information about these privacy protections, visit the Data Privacy Framework Program website.

Opt-out

If we use your personal data on the basis of our legitimate interests, you may object to the processing and use of your data. In this case, we will no longer use your data unless our interests prevail. You can object to the use of your data for direct marketing purposes at any time without further consideration.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

[Be sure to check this list against Squarespace’s current list of cookies on the merchant storefront: https://support.squarespace.com/hc/en-us/articles/360001264507-The-cookies-Squarespace-uses]

Cookies Necessary for the Functioning of the Store